Service Catalog

Member Acquisition & Onboarding

Attract, convert, and onboard new members through marketing campaigns, landing pages, and automated welcome sequences.

Artist Acquisition & Onboarding

Attract independent artists, process applications, and onboard approved artists with profiles, dashboard access, and submission guidance.

Subscription & Billing Operations

Manage subscription lifecycle including payment processing, dunning/recovery, upgrades/downgrades, and cancellations.

Content & Course Delivery

Create, publish, and deliver educational content and courses. Manage enrollment, track progress, and ensure content quality.

Community Management

Foster an engaged community through moderation, events, and ongoing engagement activities for music enthusiasts and artists.

Artist Services & Promotion

Support artist members with music submission, curation, promotion, and directory visibility on the Masters Radio platform.

Email & Communications

Manage all email communications including newsletters, automated sequences, promotional campaigns, and transactional messages.

Member Support & Success

Provide responsive support, maintain self-service resources, and proactively drive member success through engagement and retention.

Analytics & Reporting

Collect, analyze, and report on key business metrics including engagement, revenue, content performance, and operational efficiency.

Platform & Infrastructure

Maintain technical infrastructure including WordPress, integrations, security, performance, and reliability of all platform components.

Song Forge (Studio to Stream)

Collaborative songwriting platform connecting fans with premium artists. Fans submit song ideas, matched artists create recordings, and songs are released on Masters Radio.